Terms of service
Last Updated: June 25, 2026
Welcome to Eteray.
This website is operated by Eteray. Throughout the Site, the terms "we," "us," and "our" refer to Eteray. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, together with any policies and notices referenced on this Site.
These Terms apply to all visitors, customers, and other users who access or use our website.
If you do not agree with these Terms, please discontinue use of our website and services.
1. Store Information
Eteray is an independently operated online fashion retailer offering women's clothing, dresses, accessories, and other fashion products through our official website.
Website
Phone
+1 912-256-9092
Business Address
Eteray
450 N End Ave
New York, NY 10282
United States
Our online store is powered by Shopify, which provides the e-commerce platform used to display products, process orders, and operate our online business.
2. Online Store Terms
By using this website, you confirm that you have reached the age of majority in your jurisdiction or that you are using this Site with the consent and supervision of a parent or legal guardian.
You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not interfere with the security, operation, or functionality of the Site or attempt to gain unauthorized access to our systems.
3. Product Information
We make every reasonable effort to ensure that product descriptions, images, pricing, sizing information, availability, and other content displayed on our website are accurate.
However, occasional errors, inaccuracies, omissions, or typographical mistakes may occur. We reserve the right to correct such information and update product details whenever necessary.
Product colors may vary slightly depending on your device, display settings, lighting conditions, and photography.
4. Product Availability
Product availability may change without prior notice.
We reserve the right to limit purchase quantities, discontinue products, or update product information at any time.
If a product becomes unavailable after your order has been placed, we will notify you promptly and offer an appropriate solution, which may include an order adjustment, replacement (where available), cancellation, or refund.
5. Pricing and Currency
Unless otherwise stated, all prices displayed on our website are shown in United States Dollars (USD).
Prices may change from time to time without prior notice.
Your final order total will be displayed during checkout and may include:
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Product price
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Shipping charges
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Promotional discounts
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Applicable taxes
If a pricing error, technical issue, or incorrect product information is identified before shipment, we reserve the right to correct the error and, where necessary, cancel the affected order and issue a full refund.
6. Orders and Order Acceptance
After placing an order, you will receive an order confirmation email acknowledging that your order has been received.
Order confirmation does not constitute final acceptance of your order.
Before accepting an order, we may verify:
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Payment authorization
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Product availability
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Billing and shipping information
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Fraud prevention checks
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Compliance with applicable laws and our store policies
We reserve the right to decline or cancel an order when reasonably necessary, including but not limited to the following circumstances:
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Payment authorization cannot be completed.
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Billing or shipping information is incomplete or inaccurate.
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The transaction is identified as potentially fraudulent.
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The ordered product is unavailable.
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A pricing or technical error has occurred.
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The order violates applicable laws or these Terms.
If your order is canceled after payment has been received, any applicable refund will be issued to your original payment method.
7. Payment Terms
We accept secure payment methods displayed during checkout, including, where available:
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Visa
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Mastercard
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American Express
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Discover
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Diners Club
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All payments must be successfully authorized before an order can be processed or shipped.
Payment information is securely processed through Shopify and trusted third-party payment providers.
Eteray does not collect or store your complete credit card or debit card information on its servers.
Please refer to our Payment Policy for additional information.
8. Shipping and Delivery
Orders are processed and shipped in accordance with our Shipping Policy.
Estimated delivery times are provided for reference only and may vary due to factors beyond our reasonable control, including carrier delays, customs processing, weather conditions, public holidays, or other unforeseen circumstances.
Once your order has been shipped, tracking information will be provided by email whenever available.
Customers are responsible for providing accurate shipping information during checkout. Eteray is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
9. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
We offer a 30-day return period for eligible items, beginning on the date your order is delivered.
To qualify for a return, items must satisfy the eligibility requirements described in our Return & Refund Policy, including being:
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Unworn and unused
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In their original condition
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Returned with original tags attached
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Returned in the original packaging whenever possible
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Accompanied by proof of purchase
For complete information regarding return eligibility, return shipping responsibilities, damaged or incorrect items, refund processing, and non-returnable items, please refer to our Return & Refund Policy.
10. Customer Accounts
If you choose to create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and password.
You agree to provide accurate, current, and complete account information and to keep your information updated whenever necessary.
You are responsible for all activities conducted under your account.
If you believe your account has been accessed without authorization or your account credentials have been compromised, please contact us immediately at hello@eteray.com.
11. Personal Information and Privacy
Your privacy is important to us.
Any personal information collected through our website is handled in accordance with our Privacy Policy, which explains how we collect, use, disclose, store, and protect your information.
Our Privacy Policy also describes our use of analytics, advertising technologies, cookies, and trusted third-party service providers.
By using our website, you acknowledge that your personal information will be handled in accordance with our Privacy Policy.
12. Intellectual Property
Unless otherwise stated, all content available on this website, including but not limited to:
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Text
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Product descriptions
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Graphics
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Logos
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Images
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Icons
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Videos
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Website design
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Layout
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Software
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Other content
is owned by or licensed to Eteray and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, publish, distribute, transmit, display, sell, or otherwise use any content from this website without our prior written permission.
Nothing contained in these Terms grants you any ownership or license rights in our intellectual property.
13. Prohibited Uses
You agree not to use this website or our services for any purpose that is unlawful or prohibited by these Terms.
Prohibited activities include, but are not limited to:
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Violating any applicable law or regulation
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Providing false or misleading information
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Committing fraud or identity theft
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Interfering with the security or operation of the website
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Attempting unauthorized access to our systems
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Uploading malicious software, viruses, or harmful code
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Collecting customer information without authorization
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Sending spam or unsolicited communications
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Infringing upon the intellectual property or legal rights of Eteray or any third party
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or legal rights.
14. Third-Party Services and Links
Our website may contain links to third-party websites, applications, services, or tools that are not owned or operated by Eteray.
These third-party services are provided solely for your convenience.
We are not responsible for the content, privacy practices, availability, or policies of third-party websites or services.
Your use of any third-party website or service is subject to the applicable terms and privacy policies of that provider.
15. Advertising, Analytics, and Marketing Technologies
We may use services provided by Shopify, Google, Pinterest, and other trusted partners to help us:
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Analyze website performance
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Measure advertising effectiveness
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Improve customer experience
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Understand website usage
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Display relevant advertisements
These services may use cookies, pixels, tags, or similar technologies.
Your use of our website is also subject to the data collection and privacy practices described in our Privacy Policy.
16. User Content, Reviews, and Feedback
If you submit reviews, comments, suggestions, photographs, feedback, or other content to Eteray, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and improve such content for lawful business purposes, including customer support, website operation, product improvement, and marketing, where permitted by applicable law.
You represent that your submissions:
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Are accurate to the best of your knowledge.
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Do not infringe the intellectual property or legal rights of any third party.
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Do not contain unlawful, defamatory, abusive, fraudulent, or misleading content.
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Do not contain viruses, malware, or other harmful code.
We reserve the right, but not the obligation, to remove content that we reasonably believe violates these Terms or applicable law.
17. Disclaimer of Warranties
We strive to provide a reliable, secure, and enjoyable shopping experience. However, except as otherwise required by applicable law, our website, products, and services are provided on an "as available" and "as is" basis.
While we make reasonable efforts to maintain the accuracy and availability of our website, we do not warrant that:
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The website will always be available or uninterrupted.
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The website will always be free from errors or technical issues.
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Any defects will be corrected immediately.
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The website will always be free of viruses or other harmful components.
Nothing in these Terms excludes or limits any warranty or consumer right that cannot be excluded under applicable law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Eteray shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of our website, products, or services.
Our total liability for any claim relating to an order shall not exceed the amount paid for the product giving rise to that claim, except where a greater liability is required under applicable law.
Nothing in these Terms limits or excludes any rights or remedies that cannot be limited or excluded under applicable consumer protection laws.
19. Indemnification
You agree to indemnify, defend, and hold harmless Eteray, its affiliates, service providers, employees, officers, directors, and partners from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising from:
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Your breach of these Terms.
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Your misuse of our website or services.
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Your violation of any applicable law.
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Your infringement of the rights of any third party.
This provision applies only to the extent permitted by applicable law.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain valid and enforceable.
21. Termination
These Terms remain effective until terminated by either you or Eteray.
We may suspend or terminate your access to our website where reasonably necessary, including if we believe you have:
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Violated these Terms;
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Engaged in fraudulent or unlawful activity;
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Misused our website or services; or
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Taken actions that may harm Eteray, our customers, or other users.
Termination does not affect any rights or obligations that accrued before the termination date.
22. Governing Law
These Terms of Service and any disputes arising out of or relating to these Terms or your use of the website shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.
Nothing in these Terms affects any mandatory consumer rights that apply under the laws of your country or jurisdiction of residence where such rights cannot legally be excluded.
23. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business operations, legal requirements, or website functionality.
Any updates will become effective once they are posted on this page, and the "Last Updated" date will be revised accordingly.
Your continued use of our website after any changes become effective constitutes your acceptance of the updated Terms.
24. Contact Information
If you have any questions regarding these Terms of Service or your use of our website, please contact us.
Brand Name
Eteray
Website
Phone
+1 912-256-9092
Business Address
Eteray
450 N End Ave
New York, NY 10282
United States
Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed
We aim to respond to customer inquiries within 24–48 business hours.
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